Choosing a cleaning company for your building/project is an important decision. You want to make sure the company is qualified, responsive and trustworthy. Here are some tips on how to hire and what to require from your cleaning company.
1. Get price quotes from at least three companies.
It’s not always best to hire the cheapest company. Be sure to compare the proposed scope of work and the quality of products used for the job. Do the price quotes include materials, labor and equipment? What will they charge for special requests outside the scope of work? Beware of deals which sound too good to be true, because they just might be!
2. Ask how long they’ve been in business.
Cleaning companies notoriously come and go. They often change their name to reset their reputation, but the company is run by same people. Be sure the cleaning company you choose has established a reputation for quality service in the community.
3. Are they licensed, bonded and insured?
Protect yourself and your property. Make sure your cleaning company is properly licensed for the work they are doing. If they are bonded, you have further assurance that you will not suffer a loss at their hands. And never hire a cleaning company who can’t show you proof of insurance.
4. Ask if they guarantee their work.
Most companies will tell you that your satisfaction is guaranteed, but what do they mean? Will they return your money if you are dissatisfied? Will they return to the jobsite to make it right? Get the scope of work and price in writing before the work is done so you can compare what you were promised with what you received.
5. Ask for a list of references.
A good cleaning company will have a loyal client base. Ask for references who have projects similar to yours. And once references are provided, do your diligence and contact them!
6. Do they offer 24/7 emergency cleaning services?
In case of a flood, fire, icy sidewalk, clogged toilet or other calamity, can you call on your cleaning company for assistance? If your cleaning company can assist you with emergencies it will save you time and money, because they already know and have access to your building/project.
7. Is a customer service representative assigned to your account?
Once some cleaning companies get your business, it’s difficult to get them on the phone. Or you talk to someone different every time you call, and they don’t necessarily know your particular account. Before you hire, ask who will manage your account.
8. Will they track your issues and requests, from inception to resolution?
Ask how the cleaning company will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Make sure they have a clear procedure in place to assess, address and follow up.
9. Can they provide all the cleaning services you need?
When choosing a cleaning company, ask about the full scope of services they offer. Why not hire a company who not only cleans your offices, but can also clean your carpets, floors, and windows? It will save you time when those special cleaning projects arise. And they can probably offer you a better price since they are already in your building.
Importance of Carpet Cleaning Services in Offices
If you own and operate an office cleaning/ janitorial business, or looking to start one,Here's a way you can explode your income in your office cleaning/janitorial business without even getting any new accounts.
It's a simple method I use all the time. Rather than limiting your efforts to just finding new accounts, you simply expand the services you offer to current clients.
Such as carpet cleaning, window or wall washing, and even plant care. You can also increase your profits by selling some of the supplies to your clients as well. Such as refilling Soap dispenser's, paper towel, and toilet paper containers, which adds an amount to the contract price. You can also replace their light bulbs, and trash bags.
If you do the cleaning AND furnish the expendable supplies, your service contract will be a little more secure since the client depends on you for both the cleaning work and supplies. So not only does your income absolutely sky-rocket when you offer your clients additional services, but your client will depend on you more!
I can't stress this enough. I'VE made a ton of money by offering additional services to my clients. If your new to the industry you may just want to start out small and only offer the basic office cleaning services. That's what I did when I first got started.
Not only have I expanded by offering additional services to my clients...But I'VE also expanded into residential carpet cleaning as well. This can be more of a seasonal business depending on the city you live in.
But in the spring and Summer months residential carpet cleaning is very lucrative.
Keep in mind residential carpet cleaning (if done properly) does require a bit more equipment than office cleaning to get started.
With an office cleaning business you really only need a few basic cleaning tools and supplies to get started. A carpet business..again if done the right way..takes a little bit more of an investment.
Its not a good idea to show up in a small car, and a rented cheap looking carpet cleaner machine. You should first look into buying a van, or truck with a truck mount.
These are extra services that offices pay for in addition to the cleaning of their office. You can put lots of extra money in your pocket.
You could make a business out of any one of these extra "add-on" services such as carpet cleaning.
Copyright (c) 2008 Brent Wale
How to Hire an Office Cleaning Company - 15 Tips For Making the Best Choice
The Office Cleaning Business is a recession proof business. It's fast to start, Easy to learn and always in demand with a guaranteed income every month.
What I like so much about starting an Office Cleaning Business is you can start small -- even doing it as a side-business -- and bring in profits right away without spending lots of cash to get going. Starting Your Own Business Can Be Rewarding and Profitable -- Even if You Decide to Start Part Time.
Starting this may be one of the easiest business to begin. All you need to get started are some cleaning supplies, and some clients, and you're in business! Cleaning is simple work, not technical or complicated.
It is not that hard to start as you may think. Anyone can learn to clean. Anyone can learn to be a business owner. Anyone can succeed. Anyone can start an office cleaning business and here's the best part. You can start with no experience at all. Even if you're on a limited budget, you have a terrific opportunity to make top earnings.
You will not just help other people maintain their office clean, neat and beautiful, but your Office Cleaning Business really is a money making opportunity! It's a real roll-up-your-sleeves money maker in every city and town. This is not a get rich scheme." Office Cleaning is necessary not a luxury. You have a true captive market. Regardless of economic swings, offices must always be cleaned.
How to Grow Your Office Cleaning Business.
To grow your Office Cleaning Business, be sure to do a great job with your clients' cleaning, because they will tell others and your business will grow. Just continue to use high-quality cleaning supplies, do a good job and keep talking about your business. As your cleaning business grows, you may decide to hire others to help you clean, or quit your day job to do the work yourself.
design your own flyer, use bright paper and eye catching words and offer some freebies, which can be one month free when you pay for six months. Freebies is a very strong tool to increase and attract more business. People just love freebies.
Visit as much businesses as you can, in this way you sell yourself and business. Businesses like someone that comes to them. So dress well and always leave your business card or flyer.
There is plenty of work & offices near you. With a little foresight and planning you can organize your office cleaning business locally to keep the cost down and gradually expand the business.