Choosing a cleaning company for your building/project is an important decision. You want to make sure the company is qualified, responsive and trustworthy. Here are some tips on how to hire and what to require from your cleaning company.
1. Get price quotes from at least three companies.
It’s not always best to hire the cheapest company. Be sure to compare the proposed scope of work and the quality of products used for the job. Do the price quotes include materials, labor and equipment? What will they charge for special requests outside the scope of work? Beware of deals which sound too good to be true, because they just might be!
2. Ask how long they’ve been in business.
Cleaning companies notoriously come and go. They often change their name to reset their reputation, but the company is run by same people. Be sure the cleaning company you choose has established a reputation for quality service in the community.
3. Are they licensed, bonded and insured?
Protect yourself and your property. Make sure your cleaning company is properly licensed for the work they are doing. If they are bonded, you have further assurance that you will not suffer a loss at their hands. And never hire a cleaning company who can’t show you proof of insurance.
4. Ask if they guarantee their work.
Most companies will tell you that your satisfaction is guaranteed, but what do they mean? Will they return your money if you are dissatisfied? Will they return to the jobsite to make it right? Get the scope of work and price in writing before the work is done so you can compare what you were promised with what you received.
5. Ask for a list of references.
A good cleaning company will have a loyal client base. Ask for references who have projects similar to yours. And once references are provided, do your diligence and contact them!
6. Do they offer 24/7 emergency cleaning services?
In case of a flood, fire, icy sidewalk, clogged toilet or other calamity, can you call on your cleaning company for assistance? If your cleaning company can assist you with emergencies it will save you time and money, because they already know and have access to your building/project.
7. Is a customer service representative assigned to your account?
Once some cleaning companies get your business, it’s difficult to get them on the phone. Or you talk to someone different every time you call, and they don’t necessarily know your particular account. Before you hire, ask who will manage your account.
8. Will they track your issues and requests, from inception to resolution?
Ask how the cleaning company will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Make sure they have a clear procedure in place to assess, address and follow up.
9. Can they provide all the cleaning services you need?
When choosing a cleaning company, ask about the full scope of services they offer. Why not hire a company who not only cleans your offices, but can also clean your carpets, floors, and windows? It will save you time when those special cleaning projects arise. And they can probably offer you a better price since they are already in your building.
How To Start An Office Cleaning Business
When you have your own office cleaning business, you need to promote it. In the commercial janitorial or office cleaning business, it is best when you make direct contact with office managers or property managers. These people are the ones that will hire your cleaning service or not, so it is important to leave a good first impression with them and sometimes this can happen by you being creative.
There is an affordable, clever, and very strategic advertising tool you can use to help promote your cleaning business. I'm talking about custom flash drives. They are used in every computer in every office. This is the little memory stick that plugs into a USB outlet on the computer. You can purchase custom flash drives with your company name and phone number on them to give to an office manager as a promotional strategy.
The next time you are speaking with a prime potential customer, you can leave them a really cool gift to remember you by. Promotional items are not new. There are all kinds of things like pens and key chains that you can have your company name on, but pens run out of ink and get thrown away. Cheap key chains stay in pockets or drawers if they get used at all. Nobody throws away a flash drive.
They remain visible and get used quite often. They make a great gift for any potential customer but you don't need to give them away like you would with business cards. Just give one to receptive customers whom you really want to impress and do business with.
Go online to any major search engine and type in "promotional flash drives" or "custom flash drives". You can find several companies that will make custom flash drives for you with no minimum order. You can have your company name and phone number put on them. A business logo can be printed or engraved on them too. These custom flash drives are more colorful, eye catching, and attractive than the ones you see in your local stores.
Purchase a few of these custom made promotional items to help promote your cleaning business. This is strategic advertising for your office cleaning business at an affordable price. It is more affordable than any traditional form of advertising. Flash drives really make a beautiful and practical gift and will usually last several years. Sure to be seen and used by the people you give them too. This is a great alternative to expensive advertising for your cleaning business.
A creative way to promote and advertise your office cleaning business is by getting your name and phone number out there and keeping it out there for a long time. You want your company name and number to be in the right place with the right person at the right time. You have one chance to make a good first impression and using this promotional tool as a gift will help you do it. In addition to your company name and phone number, you can include a message such as "Contact Us" or "Free Estimate". Custom made flash drives can even be made to look like a vacuum cleaner.
Promote Your Office Cleaning Business
When working as a janitor they can hold a job in a variety of sections in the workplace. They can work in medical hospitals and offices, schools, factories, government building and more. Although most janitor jobs will not require that you have to have a union membership or licensing other than insurance and some type of bonding there are some that will require one or both of these requirements.
When a person works as a janitor they will be an employee of a janitorial service or be self employed. A janitor that cleans office buildings, schools, etc will normally work after the business is closed for the day. To be able to enter the facility to clean they will need a key or some way to get inside the building. This is why they have to be eligible for bonding. The service they are working for will generally provide both insurance and bonding. You will also have to pass a criminal background check in order to be bonded and hired by these janitorial service companies.
If your janitorial job is direct hire, like working in a hospital or school you may be required to some type of licensing or training in different areas of maintenance. For example, if a janitorial job is listed as a maintenance job you may have to have experience or previous training in different areas of this job, such as in electrical work, plumbing, or HVAC. You may also be required to join a union.
Some janitor jobs may fall under labor unions, public employee unions, or service e employee unions so you would be required to have a membership in the union. Each pay period you will have union dues withheld from your paycheck in order to have certain working conditions and benefits that are negotiated by the union on behalf of all members. How much the union dues will be depend on the location and union affiliation. In most public school districts, their janitorial jobs are union positions.
Any special certification or training that will be required is normally listed in the job description. When special licensing is required, you will have current licensing but in some cases, work experience is accepted in place of licensing provided you are qualified and will get your licensing within the time specified. If union membership is required, it may or may not be listed in the job description but you will be told in the interview or pre-employment screening. You should also be provided a copy that list the amount of dues and a copy of the current working contract.
If you are not sure if you need any special licensing or will be required to pay membership dues ask if they are not stated.